How to activate your Tello SIM

Order a physical Tello SIM for your HiveReach phone. Follow these steps to choose a plan and have the SIM delivered to the address we sent you by email.

Choose your plan

Open Tello’s plan builder, choose the data and minutes you need, then select I want this plan.

Create a new account

Select I'm new and create a new Tello account. Complete the account details shown on the page.

Tello checkout with the I’m new option selected and the new account registration form
Choose I’m new to create your Tello account. Select the screenshot to view it full size.

Enter your location ZIP code

Under My number, choose New Tello line. Enter the ZIP code for your desired HiveReach phone location:

  • Bayonne, NJ: enter 07002.
  • Sacramento, CA: enter 95818.

Select Check ZIP to continue.

Tello new line checkout showing the ZIP code field with 07002 and the Check ZIP button
Example for Bayonne, NJ. Use 95818 if your desired location is Sacramento, CA.

Choose a physical SIM and add the shipping address

Tello SIM options with the physical SIM card option selected
Select SIM card to order the physical SIM for your HiveReach phone.

Fill in Shipping information with the shipping address we sent you by email.

Choose shipping and pay

Choose your shipping method, review the order and complete payment. Delivery takes approximately 2–5 business days, depending on the shipping method you select.

Tello shipping options with estimated transit times for USPS and FedEx delivery
Shipping options shown in this example. Check the current prices and delivery estimates at checkout.

Screens and available options may change. For help with your Tello order, visit Tello’s Help Center.